Address

Room 1111, 11/F
Cheng Yu Tung Building
12 Chak Cheung Street
Shatin, N.T., Hong Kong

Contact

+852 3943 7806

Publications

Work in Progress

  • "Market Power vs. Service as a Driver of Retail Profitability" (with Dmitri Kuksov)

  • "Get Your Hashtag Trending - The Promoted Trends on Twitter" (with Ram C. Rao)

Working Papers

  • "Digital Piracy, Creative Productivity, and Customer Care Effort: Evidence from Digital Publishing Industry" (with Xiaolin Li and Ying Xie, under major revision at Marketing Science)

  • "Scalpers: When 'How Many' Is the Question" (with Dmitri Kuksov)