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Working Papers
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"Scalping: When 'How Much' Is the Question" (with Dmitri Kuksov, under revision for the 3rd round review at Marketing Science)
Publications
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"Digital Piracy, Creative Productivity, and Customer Care Effort: Evidence from Digital Publishing Industry," with Xiaolin Li and Ying Xie (2021), Marketing Science, 40(4), 685-707.
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"Opinion Leaders and Product Variety," with Dmitri Kuksov (2019), Marketing Science, 38(5), 812-834.
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"When Showrooming Increases Retailer Profit," with Dmitri Kuksov (2018), Journal of Marketing Research, 55(4), 459-473.
Work in Progress
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"Market Power vs. Service as a Driver of Retail Profitability" (with Dmitri Kuksov)
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"Get Your Hashtag Trending - The Promoted Trends on Twitter" (with Ram C. Rao)
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